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Incident 362: Facebook's Automated Moderation Flagged Gardening Group's Language Use by Mistake

Description: Facebook's automated system flagged gardening groups' use of "hoe" and violent language against bugs as a violation by mistake.

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Alleged: Facebook developed and deployed an AI system, which harmed WNY Gardeners , gardening Facebook groups and Facebook users in gardening groups.

Incident Stats

Incident ID
362
Report Count
1
Incident Date
2021-07-20
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

+1
Hoe no! Facebook snafu spells trouble for gardening group
Hoe no! Facebook snafu spells trouble for gardening group

Hoe no! Facebook snafu spells trouble for gardening group

apnews.com

Hoe no! Facebook snafu spells trouble for gardening group
apnews.com · 2021

Moderating a Facebook gardening group in western New York is not without challenges. There are complaints of wooly bugs, inclement weather and the novice members who insist on using dish detergent on their plants.

And then there’s the word …

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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