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Incident 361: Amazon Echo Mistakenly Recorded and Sent Private Conversation to Random Contact

Description: Amazon Echo misinterpreted a background conversation between a husband and wife as instructions for recording a message and sending it to one of the husband's employees.

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Alleged: Amazon developed and deployed an AI system, which harmed Danielle's family and Amazon Echo users.

Incident Stats

Incident ID
361
Report Count
1
Incident Date
2018-05-11
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

2.1. Compromise of privacy by obtaining, leaking or correctly inferring sensitive information

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Privacy & Security

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident OccurrenceWoman says her Amazon device recorded private conversation, sent it out to random contact
Woman says her Amazon device recorded private conversation, sent it out to random contact

Woman says her Amazon device recorded private conversation, sent it out to random contact

kiro7.com

Woman says her Amazon device recorded private conversation, sent it out to random contact
kiro7.com · 2018

A Portland family contacted Amazon to investigate after they say a private conversation in their home was recorded by Amazon's Alexa -- the voice-controlled smart speaker -- and that the recorded audio was sent to the phone of a random pers…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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