Fast-food chains like McDonald's, Sonic, and Chipotle have been experimenting with AI-powered voice bots for taking phone and drive-thru orders for a few years.

But some McDonald's customers on TikTok are expressing frustration – and in som…

Since 2021, McDonald’s has been experimenting with artificial intelligence-powered ordering systems in their drive-thrus.

It’s intended to work as follows: a customer approaches, places their order, and then the AI-powered machine confirms …

McDonald’s has a new AI ordering system and, well, some customers are not lovin’ it.

On Feb. 10, TikTok user Ren Adams (@resinsbiren) posted a video decrying McDonald’s new artificial intelligence technology, which the company has deployed …

It's not been a wonderful few weeks for AI.

Both Google and Microsoft presented their new AI-powered chatterboxes and both seemed to make fundamental mistakes.

Yes, in the launch presentations.

Then Microsoft's Bing with ChatGPT took on les…

マクドナルドがIBMと提携して人工知能を搭載したドライブスルー注文受付機を開発すると発表した約3年前から、ソーシャルメディアには、滑稽なほどに不正確な食事を訂正しようとする困惑したイライラした客の動画が次々と登場した。

「ストップ！ストップ！ストップ！」と友人2人がユーモラスな苦悩とともに叫んだTikTok動画。AIドライブスルーが注文を誤解し、チキンマックナゲットを240個、250個、そして260個と数えてしまったのだ。

他の動画では、AIが...マクドナルドは、客にアイス…