Incident 235: translated-fr-Chinese Insurer Ping An Employed Facial Recognition to Determine Customers’ Untrustworthiness, Which Critics Alleged to Likely Make Errors and Discriminate
Description: translated-fr-Customers’ untrustworthiness and unprofitability were reportedly determined by Ping An, a large insurance company in China, via facial-recognition measurements of micro-expressions and body-mass indices (BMI), which critics argue was likely to make mistakes, discriminate against certain ethnic groups, and undermine its own industry.
Entités
Voir toutes les entitésPrésumé : Un système d'IA développé et mis en œuvre par Ping An, a endommagé Ping An customers et Chinese minority groups.
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
1.1. Unfair discrimination and misrepresentation
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- Discrimination and Toxicity
Entity
Which, if any, entity is presented as the main cause of the risk
Human
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Intentional
Rapports d'incidents
Chronologie du rapport
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Le plus grand assureur chinois, Ping An, a apparemment commencé à utiliser l'intelligence artificielle pour identifier les clients non fiables et non rentables. Il offre un exemple effrayant de ce à quoi, si nous ne faisons pas attention, l…
Variantes
Une "Variante" est un incident de l'IA similaire à un cas connu—il a les mêmes causes, les mêmes dommages et le même système intelligent. Plutôt que de l'énumérer séparément, nous l'incluons sous le premier incident signalé. Contrairement aux autres incidents, les variantes n'ont pas besoin d'avoir été signalées en dehors de la base de données des incidents. En savoir plus sur le document de recherche.
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