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Incidente 691: Facewatch Reported to Have Wrongfully Flagged Home Bargains Customer as Shoplifter

Descripción: A facial-recognition software used by the British variety store Home Bargains is alleged to have misidentified "Sara" as a shoplifter, leading to staff searching her bag, escorting her from the premises, and banning her from the store. After, Facewatch is reported to have admitted its error to Sara. Facewatch is used by a number of different British stores.
Editor Notes: Incidents 691 and 692 are paired together in the reporting, but they are two separate, discrete harm events. I have created distinct incident IDs for each while replicating the reporting for each one.

Herramientas

Nuevo InformeNuevo InformeNueva RespuestaNueva RespuestaDescubrirDescubrirVer HistorialVer Historial

Entidades

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Alleged: Facewatch developed an AI system deployed by Home Bargains, which harmed Sara , Home Bargains customers y General public.

Estadísticas de incidentes

ID
691
Cantidad de informes
2
Fecha del Incidente
2024-05-25
Editores
Applied Taxonomies
MIT

Clasificaciones de la Taxonomía MIT

Machine-Classified
Detalles de la Taxonomía

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

1.1. Unfair discrimination and misrepresentation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Discrimination and Toxicity

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Informes del Incidente

Cronología de Informes

+1
translated-es-'I was misidentified as shoplifter by facial recognition tech'
translated-es-Innocent woman branded a shoplifter by facial recognition software
translated-es-'I was misidentified as shoplifter by facial recognition tech'

translated-es-'I was misidentified as shoplifter by facial recognition tech'

bbc.com

translated-es-Innocent woman branded a shoplifter by facial recognition software

translated-es-Innocent woman branded a shoplifter by facial recognition software

thetimes.co.uk

translated-es-'I was misidentified as shoplifter by facial recognition tech'
bbc.com · 2024
Traducido por IA

translated-es-Sara needed some chocolate - she had had one of those days - so wandered into a Home Bargains store.

"Within less than a minute, I'm approached by a store worker who comes up to me and says, 'You're a thief, you need to leave …

translated-es-Innocent woman branded a shoplifter by facial recognition software
thetimes.co.uk · 2024
Traducido por IA

translated-es-Shoppers have been warned that facial recognition software used by stores is wrongly identifying some innocent customers as thieves.

A woman said that an employee at Home Bargains, the variety store chain, accused her of being…

Variantes

Una "Variante" es un incidente que comparte los mismos factores causales, produce daños similares e involucra los mismos sistemas inteligentes que un incidente de IA conocido. En lugar de indexar las variantes como incidentes completamente separados, enumeramos las variaciones de los incidentes bajo el primer incidente similar enviado a la base de datos. A diferencia de otros tipos de envío a la base de datos de incidentes, no se requiere que las variantes tengan informes como evidencia externa a la base de datos de incidentes. Obtenga más información del trabajo de investigación.

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Incidente AnteriorSiguiente Incidente

Incidentes Similares

Selected by our editors
London Metropolitan Police's Facial Recognition Technology Reportedly Misidentified Shaun Thompson as Suspect Leading to Arrest

'I was misidentified as shoplifter by facial recognition tech'

Feb 2024 · 2 informes
Por similitud de texto

Did our AI mess up? Flag the unrelated incidents

ETS Used Allegedly Flawed Voice Recognition Evidence to Accuse and Assess Scale of Cheating, Causing Thousands to be Deported from the UK

The English test that ruined thousands of lives

Jan 2014 · 1 informe
Skating Rink’s Facial Recognition Cameras Misidentified Black Teenager as Banned Troublemaker

Teen turned away from roller rink after AI wrongly identifies her as banned troublemaker

Jul 2021 · 3 informes
Opaque Fraud Detection Algorithm by the UK’s Department of Work and Pensions Allegedly Discriminated against People with Disabilities

DWP urged to reveal algorithm that ‘targets’ disabled for benefit fraud

Oct 2019 · 6 informes

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