Incidente 549: translated-es-Fast Food Chains' AI Chatbots Failed to Assist Job Applicants with Scheduling Interviews
Descripción: translated-es-McDonald's, Wendy's, and Hardee's AI chatbots deployed to pre-screen job candidates and schedule interviews reportedly ran into issues such as not giving useful submission instructions, failing to relay information to the manager, and scheduling an interview when the manager was not available.
Entidades
Ver todas las entidadesPresunto: un sistema de IA desarrollado e implementado por Wendy's , McDonald's y Hardee's, perjudicó a fast food job applicants y Amanda Claypool.
Estadísticas de incidentes
Risk Subdomain
A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
5.1. Overreliance and unsafe use
Risk Domain
The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
- Human-Computer Interaction
Entity
Which, if any, entity is presented as the main cause of the risk
AI
Timing
The stage in the AI lifecycle at which the risk is presented as occurring
Post-deployment
Intent
Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
Unintentional
Informes del Incidente
Cronología de Informes
Loading...
Las empresas luchan por atraer talento y los salarios son parte del problema. Pero el salario no es la única razón por la que a los empleadores les resulta difícil retener a los trabajadores. La inteligencia artificial puede ser otro factor…
Variantes
Una "Variante" es un incidente de IA similar a un caso conocido—tiene los mismos causantes, daños y sistema de IA. En lugar de enumerarlo por separado, lo agrupamos bajo el primer incidente informado. A diferencia de otros incidentes, las variantes no necesitan haber sido informadas fuera de la AIID. Obtenga más información del trabajo de investigación.
¿Has visto algo similar?