Entities
New York City small business owners
Incidents Harmed By
Incident 7142 Reports
Microsoft-Powered New York City Chatbot Advises Illegal Practices
2024-03-29
New York City's chatbot, launched under Mayor Eric Adams's plan to assist businesses, has been reportedly providing dangerously inaccurate legal advice. The Microsoft-powered bot allegedly informed users that landlords can refuse Section 8 vouchers and that businesses can operate cash-free, among other falsehoods. The city acknowledges the chatbot is a pilot program and commits to improvements while the errors are addressed.
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Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.