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Entities

National Eating Disorders Association

Incidents involved as Deployer

Incident 54546 Report
Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders

2023-05-29

The National Eating Disorders Association (NEDA) has shut down its chatbot named Tessa after it gave weight-loss advice to users seeking help for eating disorders. The incident has raised concerns about the risks of using chatbots and AI assistants in healthcare settings, particularly in addressing sensitive issues like eating disorders. NEDA is investigating the matter, emphasizing the need for caution and accuracy when utilizing technology to provide mental health support.

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Related Entities
Other entities that are related to the same incident. For example, if the developer of an incident is this entity but the deployer is another entity, they are marked as related entities.
 

Entity

Cass

Incidents involved as both Developer and Deployer
  • Incident 545
    46 Reports

    Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders

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Entity

People with eating disorders

Incidents Harmed By
  • Incident 545
    46 Reports

    Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders

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