Gmail Users
Incidents Harmed By
Incident 1722 Report
Inappropriate Gmail Smart Reply Suggestions
2015-11-03
Google's Gmail Smart Reply tool was over-recommending the response "I love you" in situations where it was deemed innappropriate.
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AI-Driven Phishing Scam Uses Deepfake Robocalls to Target Gmail Users in Credential Theft Campaign
2025-02-17
A sophisticated AI-powered phishing scam has reportedly been targeting between 1.8 to 2.5 billion Gmail users, allegedly using deepfake robocalls and phishing emails to steal credentials. Attackers impersonate Google security. They claim suspicious account activity and direct victims to fake Google login pages. The stolen credentials have reportedly been used for identity theft, banking fraud, and session hijacking. The FBI has urged vigilance as AI increases the scale and effectiveness of such attacks.
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AI Spam Filters Allegedly Block Legitimate Emails Based on Biased Keyword Detection
2020-10-22
AlgorithmWatch tested spam filtering algorithms across Gmail, Yahoo, Outlook, GMX, and LaPoste. Their findings reportedly showed that Microsoft Outlook’s spam filter flagged emails based on specific keywords that led to racial and content-based biases blocking legitimate communications. Emails mentioning Nigeria or containing certain financial and sexual health terms were found to be disproportionately marked as spam.
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