Banks
Incidents Harmed By
Incident 17493 Report
Scammers Allegedly Used an AI-Cloned Lawyer's Voice to Defraud Italian Private Bank Fideuram
2026-02-23
Scammers allegedly used an AI-cloned lawyer's voice to validate a WhatsApp request impersonating the CEO of Italian bank Intesa Sanpaolo. Fideuram, its private-banking subsidiary, reportedly transferred about €95 million overseas after its chairman accepted the instructions. Part of the money was recovered, but tens of millions reportedly remained missing. Milan prosecutors opened a fraud investigation.
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Purportedly AI-Generated Calls Impersonating Banks Reportedly Helped Steal €380,000 from Customers in the Netherlands
2026-10-21
Scammers allegedly used AI-generated bank-warning recordings to draw people in the Netherlands into calls with impersonators posing as bank staff. Victims were reportedly persuaded to install an app that relayed their bank cards' contactless data to accomplices at cash machines or payment terminals. Police reportedly documented about 170 victims and €380,000 in losses during three weeks of server monitoring.
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Attackers Reportedly Used ARTEX, an AI Security-Testing Tool, to Steal Data from South Korean Financial Institutions
2026-09-27
An unidentified attacker reportedly used ARTEX, an AI-powered security-testing tool, alongside large language models to breach South Korean financial institutions and steal data. Compromised systems included a loan-broker inquiry service and an employee mobile work-support system. Researchers linked the activity to exposed attacker infrastructure and AI session histories. The attacker’s identity and the full number of affected institutions remained unconfirmed.
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Incident 17802 Report
Budapest Bank's AI Call Analysis Was Found to Have Violated Callers' and Employees' Privacy Rights in Hungary
2017-05-26
Hungary's data-protection authority found Budapest Bank's AI analysis of recorded customer-service calls violated callers' and employees' privacy rights. The system analyzed emotions and helped select callbacks and assess staff without a lawful basis or adequate notice and objection safeguards. The authority ordered an end to emotion analysis and imposed a HUF 250 million fine.
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