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Incident 839: AI-Driven Phishing Scam Uses Spoofed Google Call to Attempt Gmail Breach of Security Expert

Description: Scammers used an AI-generated voice to impersonate a Google representative in an attempt to steal Gmail account credentials from security expert Sam Mitrovic. The AI-driven phishing call used a spoofed Google phone number and a fabricated email, making the scam appear legitimate. Mitrovic noted that the caller’s professional demeanor, coupled with AI-generated speech and a Google-related number, could easily deceive unsuspecting users.
Editor Notes: Timeline notes: On October 7th, 2024, Sam Mitrovic, a security expert, is reported to have received an unsolicited Gmail recovery notification and a missed call seemingly from Google. A week later, on October 14th, 2024, Mitrovic is also reported to have received a similar recovery notification, followed by another call, which he answered. Please also refer to Incidents 941 and 942.

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Entities

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Alleged: Unknown scammers , Google , Gmail and Unknown spoofing technology developed and deployed an AI system, which harmed Sam Mitrovic.
Alleged implicated AI systems: Google , Gmail and Unknown spoofing technology

Incident Stats

Incident ID
839
Report Count
20
Incident Date
2024-10-07
Editors
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

4.3. Fraud, scams, and targeted manipulation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Malicious Actors & Misuse

Entity

Which, if any, entity is presented as the main cause of the risk
 

Human

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Intentional

Incident Reports

Reports Timeline

Incident Occurrence+1
New Gmail Security Alert For 2.5 Billion Users As AI Hack Confirmed
Billions of Gmail users at risk from sophisticated new AI hack — how to stay safe+1
Watch Out for This Gmail Account Takeover Scam
+13
Scammers use AI to create scarily convincing phishing calls
A new 'super-realistic' AI scam could get your Gmail account hacked
New Gmail Security Alert For 2.5 Billion Users As AI Hack Confirmed

New Gmail Security Alert For 2.5 Billion Users As AI Hack Confirmed

forbes.com

Watch out for this Gmail scam that could easily fool you

Watch out for this Gmail scam that could easily fool you

phonearena.com

Billions of Gmail users at risk from sophisticated new AI hack — how to stay safe

Billions of Gmail users at risk from sophisticated new AI hack — how to stay safe

tomsguide.com

Watch Out for This Gmail Account Takeover Scam

Watch Out for This Gmail Account Takeover Scam

pcmag.com

Gmail Users Alert! AI Scammers Target Gmail Users With Realistic Spoofing Techniques

Gmail Users Alert! AI Scammers Target Gmail Users With Realistic Spoofing Techniques

timesnownews.com

Scammers use AI to create scarily convincing phishing calls

Scammers use AI to create scarily convincing phishing calls

appleinsider.com

Here’s What You Need to Know About an AI-Powered Scam Targeting Gmail

Here’s What You Need to Know About an AI-Powered Scam Targeting Gmail

inc.com

A "super realistic" AI-generated scam call almost cost a Microsoft consultant and potentially 2.5 billion others access to Gmail: "I would give them an A for effort"

A "super realistic" AI-generated scam call almost cost a Microsoft consultant and potentially 2.5 billion others access to Gmail: "I would give them an A for effort"

windowscentral.com

Security Experts Warn Gmail Users of More Sophisticated AI Hacks

Security Experts Warn Gmail Users of More Sophisticated AI Hacks

cnet.com

Gmail Users Beware: New AI-Driven Scam Steals Personal Data

Gmail Users Beware: New AI-Driven Scam Steals Personal Data

thecyberexpress.com

This AI Gmail Scam Is Scaringly Realistic: Here's How to Stay Safe

This AI Gmail Scam Is Scaringly Realistic: Here's How to Stay Safe

makeuseof.com

Gmail Users Warned About New Account Takeover Scam: Here’s What to Look For

Gmail Users Warned About New Account Takeover Scam: Here’s What to Look For

ntd.com

How AI Can Help Scammers Hack Your Email

How AI Can Help Scammers Hack Your Email

familyhandyman.com

New AI scam targets Gmail users with fake account recovery requests

New AI scam targets Gmail users with fake account recovery requests

indiatoday.in

Scammers Are Using AI to Pretend to Be Google

Scammers Are Using AI to Pretend to Be Google

howtogeek.com

Don't Fall for This 'New' Google AI Scam

Don't Fall for This 'New' Google AI Scam

lifehacker.com

New AI-driven scam calls are putting billions of Gmail users at risk - Here's why even experts are concerned

New AI-driven scam calls are putting billions of Gmail users at risk - Here's why even experts are concerned

notebookcheck.net

Gmail users at risk from AI-powered cyberattack

Gmail users at risk from AI-powered cyberattack

thehindu.com

Gmail users may be susceptible to AI-powered phishing scams, advised to stay vigilant

Gmail users may be susceptible to AI-powered phishing scams, advised to stay vigilant

tribune.com.pk

A new 'super-realistic' AI scam could get your Gmail account hacked

A new 'super-realistic' AI scam could get your Gmail account hacked

pcworld.com

New Gmail Security Alert For 2.5 Billion Users As AI Hack Confirmed
forbes.com · 2024

Update, Oct. 13, 2024: This story, originally published Oct. 11, includes details of a new Google anti-scam alliance initiative, a new warning about legitimate-looking support scams and details of Google’s Advanced Protection Program to pro…

Watch out for this Gmail scam that could easily fool you
phonearena.com · 2024

A scam targeting Gmail account holders has been making the rounds and you could easily get caught up in this ripoff. Microsoft Solutions Consultant Sam Mitrovic could have been a victim as he explained in a blog post detailing what happened…

Billions of Gmail users at risk from sophisticated new AI hack — how to stay safe
tomsguide.com · 2024

Hackers are now targeting Gmail account holders with a “super realistic AI scam call” that can trick even the most experienced users. Given that there are more than 2.5 billion Gmail users based on Google's figures, it's little wonder that …

Watch Out for This Gmail Account Takeover Scam
pcmag.com · 2024

Users are falling victim to a sophisticated AI-based account takeover scam, which carefully impersonates Google staff over multiple weeks. 

Sam Mitrovic, an IT consultant and tech blogger, received a notification to approve a Gmail account …

Gmail Users Alert! AI Scammers Target Gmail Users With Realistic Spoofing Techniques
timesnownews.com · 2024

Cybercriminals are increasingly utilizing AI technology to execute sophisticated scams, particularly targeting Gmail users. With over 2.5 billion accounts, Gmail presents an attractive opportunity for scammers employing a tactic known as a …

Scammers use AI to create scarily convincing phishing calls
appleinsider.com · 2024

A security expert has recounted how close he came to being fooled by a new AI-based scam call that aimed to get his Gmail account details.

There were already scam ChatGPT apps on the App Store, but now artificial intelligence has been deplo…

Here’s What You Need to Know About an AI-Powered Scam Targeting Gmail
inc.com · 2024

If you get a message from Gmail that someone has tried to recover your account, beware. A Microsoft consultant, Sam Mitrovic, recently detailed attempts by hackers to target the web-based free email system after being targeted by the sophis…

A "super realistic" AI-generated scam call almost cost a Microsoft consultant and potentially 2.5 billion others access to Gmail: "I would give them an A for effort"
windowscentral.com · 2024
  • Microsoft solutions consultant Sam Mitrovic recently published a blog post highlighting how he almost lost access to his Gmail account to hackers using a super realistic AI scam.
  • The hackers purported to be part of Google's Support team (w…
Security Experts Warn Gmail Users of More Sophisticated AI Hacks
cnet.com · 2024

Security experts are warning that AI-driven phishing attempts and scams targeting Gmail accounts are getting harder to detect and much more sophisticated.

The attempts can include fake notifications from real Google addresses, convincing ph…

Gmail Users Beware: New AI-Driven Scam Steals Personal Data
thecyberexpress.com · 2024

A new scam has emerged, specifically targeting Gmail users with the intent of stealing personal data through cleverly designed fake account recovery requests. IT consultant and tech blogger Sam Mitrovic recently shared his experience with t…

This AI Gmail Scam Is Scaringly Realistic: Here's How to Stay Safe
makeuseof.com · 2024

It's no secret that bad actors are using AI to create more believable scams, but until now, they haven't fooled many. However, as AI models become more advanced, these tricks become increasingly realistic.

Now, there are reports of a partic…

Gmail Users Warned About New Account Takeover Scam: Here’s What to Look For
ntd.com · 2024

A security researcher and one technology startup CEO have warned that some Gmail users could become victim to a sophisticated, AI-based scam that can lead to their accounts being taken over.

The chief executive of prominent tech-oriented ve…

How AI Can Help Scammers Hack Your Email
familyhandyman.com · 2024

If you’ve got one of the world’s 2.5 billion Gmail accounts, there’s a new scam going around that should be on your radar. Hackers are using an artificial intelligence (AI) ploy, posing as someone from Google’s support team, to try and get …

New AI scam targets Gmail users with fake account recovery requests
indiatoday.in · 2024

A new and sophisticated scam has been targeting Gmail users, aiming to steal personal data by tricking people into approving fake account recovery requests. IT consultant and tech blogger Sam Mitrovic recently shared his experience of the s…

Scammers Are Using AI to Pretend to Be Google
howtogeek.com · 2024

A recent incident, described in a personal blog by Sam Mitrovic, shows how AI-powered scam calls are becoming harder to discern. Mitrovic received a series of suspicious notifications and phone calls that mimicked legitimate Google communic…

Don't Fall for This 'New' Google AI Scam
lifehacker.com · 2024

Tech headlines are abuzz this morning about a new AI scam targeting Google users. Forbes published a piece detailing two experiences with scammers, both of which involved likely AI-generated phone calls and multi-step schemes. Here's the th…

New AI-driven scam calls are putting billions of Gmail users at risk - Here's why even experts are concerned
notebookcheck.net · 2024

A new wave of AI-powered scams is targeting Gmail users, and even seasoned professionals are barely managing to avoid them. These phishing attacks, mimicking Google support, are becoming way more sophisticated, and you know it is serious wh…

Gmail users at risk from AI-powered cyberattack
thehindu.com · 2024

An AI-powered cyber-attack is targetting Gmail’s 2.5 billion account holders. The hackers reportedly reach out to Gmail users with a realistic AI scam call that claims to be from Google Support to trick them. 

Sam Mitrovic, a Microsoft solu…

Gmail users may be susceptible to AI-powered phishing scams, advised to stay vigilant
tribune.com.pk · 2024

As hackers continue to evolve their tactics, Gmail users are facing increasingly sophisticated phishing attacks driven by artificial intelligence.

According to Google, Gmail serves more than 2.5 billion users worldwide, making it an attract…

A new 'super-realistic' AI scam could get your Gmail account hacked
pcworld.com · 2024

The advent of generative AI has opened up all kinds of opportunities, but it has also ramped up various risks and dangers.

We’ve previously seen hackers who can use AI-generated codes, phishing emails, or even deepfakes to make even more re…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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