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Incident 827: AI Transcription Tool Whisper Reportedly Inserting Fabricated Content in Medical Transcripts

Description: OpenAI's AI-powered transcription tool Whisper, used to translate and transcribe audio content such as patient consultations with doctors, is advertised as having near “human level robustness and accuracy.” However, software engineers, developers and academic researchers have alleged that it is prone to making up chunks of text or even entire sentences and that some of the hallucinations can include racial commentary, violent rhetoric, and even imagined medical treatments.

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Alleged: OpenAI developed and deployed an AI system, which harmed patients , Patients reliant on Whisper and Medical practitioners reliant on Whisper.

Incident Stats

Incident ID
827
Report Count
1
Incident Date
2024-10-26
Editors
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

+1
Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said
Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said

Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said

apnews.com

Researchers say an AI-powered transcription tool used in hospitals invents things no one ever said
apnews.com · 2024

SAN FRANCISCO (AP) --- Tech behemoth OpenAI has touted its artificial intelligence-powered transcription tool Whisper as having near "human level robustness and accuracy."

But Whisper has a major flaw: It is prone to making up chunks of tex…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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