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Incident 778: Amazon's Alexa Reportedly Shows Political Preference Error in Trump-Harris Presidential Race Queries

Description: Amazon's Alexa was found to provide politically biased responses when asked about the 2024 presidential candidates. It refused to give reasons to vote for Donald Trump, citing neutrality, while offering detailed endorsements for Kamala Harris. Amazon labeled the discrepancy an "error" and reportedly corrected it.

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Alleged: Amazon developed an AI system deployed by Alexa Device Owners, which harmed Alexa Device Owners , Donald Trump presidential campaign and Donald Trump supporters.

Incident Stats

Incident ID
778
Report Count
2
Incident Date
2024-09-04
Editors
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

3.1. False or misleading information

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Misinformation

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

+1
Alexa endorses Kamala Harris, refuses to talk about Trump
Amazon’s Alexa favored Harris over Trump after AI upgrade
Alexa endorses Kamala Harris, refuses to talk about Trump

Alexa endorses Kamala Harris, refuses to talk about Trump

theregister.com

Amazon’s Alexa favored Harris over Trump after AI upgrade

Amazon’s Alexa favored Harris over Trump after AI upgrade

washingtonpost.com

Alexa endorses Kamala Harris, refuses to talk about Trump
theregister.com · 2024

It would be perfectly reasonable to expect Amazon's digital assistant Alexa to decline to state opinions about the 2024 presidential race, but up until recently, that assumption would have been incorrect.

When asked to give reasons to vote …

Amazon’s Alexa favored Harris over Trump after AI upgrade
washingtonpost.com · 2024

Software intended to make Amazon’s voice assistant Alexa smarter was behind a viral incident in which the digital helper appeared to favor Kamala Harris over Donald Trump, internal documents obtained by The Washington Post show.

Artificial …

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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