Skip to Content
logologo
AI Incident Database
Open TwitterOpen RSS FeedOpen FacebookOpen LinkedInOpen GitHub
Open Menu
Discover
Submit
  • Welcome to the AIID
  • Discover Incidents
  • Spatial View
  • Table View
  • List view
  • Entities
  • Taxonomies
  • Submit Incident Reports
  • Submission Leaderboard
  • Blog
  • AI News Digest
  • Risk Checklists
  • Random Incident
  • Sign Up
Collapse
Discover
Submit
  • Welcome to the AIID
  • Discover Incidents
  • Spatial View
  • Table View
  • List view
  • Entities
  • Taxonomies
  • Submit Incident Reports
  • Submission Leaderboard
  • Blog
  • AI News Digest
  • Risk Checklists
  • Random Incident
  • Sign Up
Collapse

Incident 497: DoNotPay Allegedly Misrepresented Its AI "Robot Lawyer" Product

Description: DoNotPay was alleged in a class action lawsuit misleading customers and misrepresenting its product as an AI-powered "robot lawyer," citing such as that the product has no law degree, or is supervised by any lawyer.

Tools

New ReportNew ReportNew ResponseNew ResponseDiscoverDiscoverView HistoryView History

Entities

View all entities
Alleged: DoNotPay developed and deployed an AI system, which harmed Jonathan Faridian and DoNotPay customers.

Incident Stats

Incident ID
497
Report Count
2
Incident Date
2023-03-03
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident Occurrence+1
'Robot lawyer' DoNotPay not fit for purpose, says complaint
'Robot lawyer' DoNotPay not fit for purpose, says complaint

'Robot lawyer' DoNotPay not fit for purpose, says complaint

theregister.com

DoNotPay, the 'Robot Lawyer,' Is Being Sued

DoNotPay, the 'Robot Lawyer,' Is Being Sued

gizmodo.com

'Robot lawyer' DoNotPay not fit for purpose, says complaint
theregister.com · 2023

"Robot lawyer" DoNotPay is headed back to court – and not to prove its merits as a legally inclined chatbot. It's being sued for practicing law in California without a license.

In a lawsuit filed earlier this month but only released publicl…

DoNotPay, the 'Robot Lawyer,' Is Being Sued
gizmodo.com · 2023

The startup behind the “world’s first robot lawyer,” DoNotPay, is gearing up for one of its first big court battles. And this time it probably can’t just back out of the case, as DoNotPay is the defendant. The company is facing a class acti…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

Similar Incidents

By textual similarity

Did our AI mess up? Flag the unrelated incidents

Defamation via AutoComplete

Defamation via AutoComplete

Apr 2011 · 28 reports
Biased Sentiment Analysis

Biased Sentiment Analysis

Oct 2017 · 7 reports
Nest Smoke Alarm Erroneously Stops Alarming

Nest Smoke Alarm Erroneously Stops Alarming

Jan 2014 · 6 reports
Previous IncidentNext Incident

Similar Incidents

By textual similarity

Did our AI mess up? Flag the unrelated incidents

Defamation via AutoComplete

Defamation via AutoComplete

Apr 2011 · 28 reports
Biased Sentiment Analysis

Biased Sentiment Analysis

Oct 2017 · 7 reports
Nest Smoke Alarm Erroneously Stops Alarming

Nest Smoke Alarm Erroneously Stops Alarming

Jan 2014 · 6 reports

Research

  • Defining an “AI Incident”
  • Defining an “AI Incident Response”
  • Database Roadmap
  • Related Work
  • Download Complete Database

Project and Community

  • About
  • Contact and Follow
  • Apps and Summaries
  • Editor’s Guide

Incidents

  • All Incidents in List Form
  • Flagged Incidents
  • Submission Queue
  • Classifications View
  • Taxonomies

2023 - AI Incident Database

  • Terms of use
  • Privacy Policy
  • Open twitterOpen githubOpen rssOpen facebookOpen linkedin
  • 5fc5e5b