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Incident 491: Replika's AI Experience Reportedly Lacked Protection for Minors, Resulting in Data Ban

Description: Tests by the Italian Data Protection Authority showed Replika lacking age-verification mechanisms and failing to stop minors from interacting with its AI, which prompted the agency to issue an order blocking personal data processing of Italian users.

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Alleged: Replika developed and deployed an AI system, which harmed minors.

Incident Stats

Incident ID
491
Report Count
1
Incident Date
2023-02-02
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

5.1. Overreliance and unsafe use

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Human-Computer Interaction

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident OccurrenceThe Italian Data Protection Authority Blocks AI Chatbot Replika Due to Endangerment of Minors and Vulnerable People (via Passle)
The Italian Data Protection Authority Blocks AI Chatbot Replika Due to Endangerment of Minors and Vulnerable People (via Passle)

The Italian Data Protection Authority Blocks AI Chatbot Replika Due to Endangerment of Minors and Vulnerable People (via Passle)

blog.galalaw.com

The Italian Data Protection Authority Blocks AI Chatbot Replika Due to Endangerment of Minors and Vulnerable People (via Passle)
blog.galalaw.com · 2023

On February 2, 2023, the Italian Data Protection Authority (“Garante”) issued an urgent order blocking the AI-powered chatbot Replika from processing the personal data of Italian users because it poses risks to minors and vulnerable people …

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
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