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Incident 485: UK Bank's Voice ID Successfully Bypassed Using AI-Produced Audio

Description: A UK journalist was able to successfully bypass Lloyds Bank's "Voice ID" program to access his bank account using an AI-generated audio of his own voice.

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Alleged: ElevenLabs developed an AI system deployed by Joseph Cox, which harmed Lloyds Bank.

Incident Stats

Incident ID
485
Report Count
1
Incident Date
2023-02-22
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

2.2. AI system security vulnerabilities and attacks

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Privacy & Security

Entity

Which, if any, entity is presented as the main cause of the risk
 

Human

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Intentional

Incident Reports

Reports Timeline

Incident OccurrenceHow I Broke Into a Bank Account With an AI-Generated Voice
How I Broke Into a Bank Account With an AI-Generated Voice

How I Broke Into a Bank Account With an AI-Generated Voice

vice.com

How I Broke Into a Bank Account With an AI-Generated Voice
vice.com · 2023

The bank thought it was talking to me; the AI-generated voice certainly sounded the same.

On Wednesday, I phoned my bank’s automated service line. To start, the bank asked me to say in my own words why I was calling. Rather than speak out l…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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