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Incident 384: Glovo Driver in Italy Fired via Automated Email after Being Killed in Accident

Description: Delivery company Glovo's automated system sent an email terminating an employee for "non-compliance terms and conditions" after the employee was killed in a car accident while making a delivery on Glovo's behalf.

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Alleged: Glovo developed and deployed an AI system, which harmed Sebastian Galassi and Sebastian Galassi's family.

Incident Stats

Incident ID
384
Report Count
2
Incident Date
2022-10-03
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident OccurrenceSebastian Galassi, the student-rider who died in Florence during a delivery and was fired the next day with an (automatic) emailA Glovo driver died in an accident while on duty and received an email firing him for 'non-compliance' with the terms of his role
Sebastian Galassi, the student-rider who died in Florence during a delivery and was fired the next day with an (automatic) email

Sebastian Galassi, the student-rider who died in Florence during a delivery and was fired the next day with an (automatic) email

ilfattoquotidiano.it

A Glovo driver died in an accident while on duty and received an email firing him for 'non-compliance' with the terms of his role

A Glovo driver died in an accident while on duty and received an email firing him for 'non-compliance' with the terms of his role

businessinsider.com

Sebastian Galassi, the student-rider who died in Florence during a delivery and was fired the next day with an (automatic) email
ilfattoquotidiano.it · 2022
AI Translated

He studied design and graphics for the web and in the meantime, to support himself , he made home deliveries in the evening. It was working as a rider that Sebastian Galassi, 26, from Florence, lost his life in a car accident on 2 October. …

A Glovo driver died in an accident while on duty and received an email firing him for 'non-compliance' with the terms of his role
businessinsider.com · 2022

This is an edited, translated version of an article that originally appeared on October 5, 2022

On October 1, 26-year-old graphic design student Sebastian Galassi died in Florence, Italy when his moped collided with a Land Rover SUV while h…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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