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Incident 355: Uber Allegedly Wrongfully Accused Drivers of Fraud via Automated Systems

Description: Uber was alleged in a lawsuit to have wrongfully accused its drivers in the UK and Portugal of fraudulent activity through automated systems, which resulted in their dismissal without a right to appeal.

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Entities

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Alleged: Uber developed and deployed an AI system, which harmed Uber drivers.

Incident Stats

Incident ID
355
Report Count
5
Incident Date
2018-07-07
Editors
Khoa Lam
Applied Taxonomies
CSETv1, MIT

CSETv1 Taxonomy Classifications

Taxonomy Details

Incident Number

The number of the incident in the AI Incident Database.
 

355

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.4. Lack of transparency or interpretability

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Intentional

Incident Reports

Reports Timeline

Incident OccurrenceUK Uber drivers are taking the algorithm to courtApp Drivers & Couriers Union files ground-breaking legal challenge against Uber’s dismissal of drivers by algorithm in the UK and PortugalDutch court rulings break new ground on gig worker data rights+1
Historic digital rights win for WIE and the ADCU over Uber and Ola at Amsterdam Court of Appeal
UK Uber drivers are taking the algorithm to court

UK Uber drivers are taking the algorithm to court

techcrunch.com

App Drivers & Couriers Union files ground-breaking legal challenge against Uber’s dismissal of drivers by algorithm in the UK and Portugal

App Drivers & Couriers Union files ground-breaking legal challenge against Uber’s dismissal of drivers by algorithm in the UK and Portugal

adcu.org.uk

Dutch court rulings break new ground on gig worker data rights

Dutch court rulings break new ground on gig worker data rights

ft.com

Historic digital rights win for WIE and the ADCU over Uber and Ola at Amsterdam Court of Appeal

Historic digital rights win for WIE and the ADCU over Uber and Ola at Amsterdam Court of Appeal

workerinfoexchange.org

Drivers in Europe net big data rights win against Uber and Ola

Drivers in Europe net big data rights win against Uber and Ola

techcrunch.com

UK Uber drivers are taking the algorithm to court
techcrunch.com · 2020

A group of U.K. Uber drivers has launched a legal challenge against the company’s subsidiary in the Netherlands. The complaints relate to access to personal data and algorithmic accountability.

Uber drivers and Uber Eats couriers are being …

App Drivers & Couriers Union files ground-breaking legal challenge against Uber’s dismissal of drivers by algorithm in the UK and Portugal
adcu.org.uk · 2020

App Drivers & Couriers Union files ground-breaking legal challenge against Uber’s dismissal of drivers by algorithm in the UK and Portugal

  • In landmark legal case, former Uber drivers asks courts in the Netherlands to over-rule the algorith…
Dutch court rulings break new ground on gig worker data rights
ft.com · 2021

An Amsterdam court has ordered Ola to be more transparent about the data it uses as the basis for decisions on suspensions and wage penalties, in a ruling that breaks new ground on the rights of workers subject to algorithmic management.

Ja…

Historic digital rights win for WIE and the ADCU over Uber and Ola at Amsterdam Court of Appeal
workerinfoexchange.org · 2023

In a series of historic and wide-ranging digital rights rulings, the Court of Appeals in Amsterdam has found in favour of workers and against Uber and Ola Cabs. Worker Info Exchange brought the cases in support of members of the App Drivers…

Drivers in Europe net big data rights win against Uber and Ola
techcrunch.com · 2023

In a major win over opaque algorithmic management in the so-called gig economy an appeals court in the Netherlands has found largely in favor of platform workers litigating against ride-hailing giants Uber and Ola — judging the platforms vi…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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