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Incident 225: IBM Watson for Oncology Criticized by Customers for Allegedly Unsafe and Inaccurate Cancer Treatment Recommendations

Description: Internal documents from IBM Watson Health showed negative assessments from customers such as Florida’s Jupiter Hospital and Memorial Sloan Kettering criticizing its Watson for Oncology product for allegedly unsafe and incorrect cancer treatment recommendations.

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Alleged: IBM Watson Health developed an AI system deployed by Jupiter Hospital and Memorial Sloan Kettering, which harmed oncologists and cancer patients.

Incident Stats

Incident ID
225
Report Count
2
Incident Date
2017-04-07
Editors
Khoa Lam
Applied Taxonomies
GMF, MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

7.3. Lack of capability or robustness

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. AI system safety, failures, and limitations

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident Occurrence+1
Report: IBM Watson delivered ‘unsafe and inaccurate’ cancer recommendations
Report: IBM Watson delivered ‘unsafe and inaccurate’ cancer recommendations

Report: IBM Watson delivered ‘unsafe and inaccurate’ cancer recommendations

massdevice.com

IBM's Watson supercomputer recommended 'unsafe and incorrect' cancer treatments, internal documents show

IBM's Watson supercomputer recommended 'unsafe and incorrect' cancer treatments, internal documents show

statnews.com

Report: IBM Watson delivered ‘unsafe and inaccurate’ cancer recommendations
massdevice.com · 2018

Internal documents from IBM Watson Health (NYSE:IBM) indicate that the company’s Watson for Oncology product often returns “multiple examples of unsafe and incorrect treatment recommendations,” according to a new report from STAT News.

The …

IBM's Watson supercomputer recommended 'unsafe and incorrect' cancer treatments, internal documents show
statnews.com · 2018

Internal IBM documents show that its Watson supercomputer often spit out erroneous cancer treatment advice and that company medical specialists and customers identified “multiple examples of unsafe and incorrect treatment recommendations” a…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.
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