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Incident 148: Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI

Description: AI-powered web accessibility vendors allegedly overstated to customers about their products' utility for people with disabilities, falsely claiming to deliver automated compliance solutions.

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Entities

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Alleged: accessiBe , Accessus.ai , Allyable , UserWay and MaxAccess.io developed and deployed an AI system, which harmed internet users with disabilities and web accessibility vendors' customers.

Incident Stats

Incident ID
148
Report Count
1
Incident Date
2021-11-21
Editors
Sean McGregor, Khoa Lam
Applied Taxonomies
CSETv1, GMF, MIT

CSETv1 Taxonomy Classifications

Taxonomy Details

Incident Number

The number of the incident in the AI Incident Database.
 

148

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

1.1. Unfair discrimination and misrepresentation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Discrimination and Toxicity

Entity

Which, if any, entity is presented as the main cause of the risk
 

Human

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Intentional

Incident Reports

Reports Timeline

Incident OccurrenceWebsite Accessibility Overlay False Claims
Website Accessibility Overlay False Claims

Website Accessibility Overlay False Claims

overlayfalseclaims.com

Website Accessibility Overlay False Claims
overlayfalseclaims.com · 2021

Truth in advertising does not exist for overlay vendors False claims at the expense of customers and persons with disabilities.

Introduction

False advertising harms consumers and is damaging to a fair marketplace. It is also illegal.

The Fe…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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