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Incident 140: ProctorU’s Identity Verification and Exam Monitoring Systems Provided Allegedly Discriminatory Experiences for BIPOC Students

Description: An exam monitoring service used by the University of Toronto was alleged by its students to have provided discriminatory check-in experiences via its facial recognition's failure to verify passport photo, disproportionately enhancing disadvantaging stress level for BIPOC students.

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Alleged: ProctorU developed an AI system deployed by University of Toronto, which harmed University of Toronto BIPOC students.

Incident Stats

Incident ID
140
Report Count
1
Incident Date
2020-06-01
Editors
Sean McGregor, Khoa Lam
Applied Taxonomies
CSETv1, GMF, MIT

CSETv1 Taxonomy Classifications

Taxonomy Details

Incident Number

The number of the incident in the AI Incident Database.
 

140

Notes (special interest intangible harm)

Input any notes that may help explain your answers.
 

This differential treatment affects people's public education, which is a civil rights/liberty violation.

Special Interest Intangible Harm

An assessment of whether a special interest intangible harm occurred. This assessment does not consider the context of the intangible harm, if an AI was involved, or if there is characterizable class or subgroup of harmed entities. It is also not assessing if an intangible harm occurred. It is only asking if a special interest intangible harm occurred.
 

yes

Date of Incident Year

The year in which the incident occurred. If there are multiple harms or occurrences of the incident, list the earliest. If a precise date is unavailable, but the available sources provide a basis for estimating the year, estimate. Otherwise, leave blank. Enter in the format of YYYY
 

2020

Date of Incident Month

The month in which the incident occurred. If there are multiple harms or occurrences of the incident, list the earliest. If a precise date is unavailable, but the available sources provide a basis for estimating the month, estimate. Otherwise, leave blank. Enter in the format of MM
 

12

Estimated Date

“Yes” if the data was estimated. “No” otherwise.
 

Yes

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

A further 23 subdomains create an accessible and understandable classification of hazards and harms associated with AI
 

1.1. Unfair discrimination and misrepresentation

Risk Domain

The Domain Taxonomy of AI Risks classifies risks into seven AI risk domains: (1) Discrimination & toxicity, (2) Privacy & security, (3) Misinformation, (4) Malicious actors & misuse, (5) Human-computer interaction, (6) Socioeconomic & environmental harms, and (7) AI system safety, failures & limitations.
 
  1. Discrimination and Toxicity

Entity

Which, if any, entity is presented as the main cause of the risk
 

AI

Timing

The stage in the AI lifecycle at which the risk is presented as occurring
 

Post-deployment

Intent

Whether the risk is presented as occurring as an expected or unexpected outcome from pursuing a goal
 

Unintentional

Incident Reports

Reports Timeline

Incident OccurrenceBIPOC students face disadvantages with exam monitoring software at the University of Toronto
BIPOC students face disadvantages with exam monitoring software at the University of Toronto

BIPOC students face disadvantages with exam monitoring software at the University of Toronto

thestrand.ca

BIPOC students face disadvantages with exam monitoring software at the University of Toronto
thestrand.ca · 2021

In response to the George Floyd protests, Meric Gertler, the President of the University of Toronto, condemned “systemic injustices” of anti-Black racism “in the strongest terms possible.”

“Racism is not an issue for racialized communities …

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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